At pinkpk, we believe that cricket betting and casino gaming should always be an enjoyable, controlled experience — never a source of stress or financial hardship. Our responsible gaming programme gives every Pakistani player the tools, information, and support they need to stay in control at all times.
Every tool listed here is available to all pinkpk players — free of charge, always active, always accessible
The pinkpk platform is exclusively for players aged 21 and above. Every new account undergoes mandatory age verification using CNIC or passport documentation before any real-money gaming activity is permitted. This is non-negotiable — no exceptions are made, regardless of the platform or device used to register.
Set daily, weekly, or monthly deposit limits on your pinkpk account to keep your spending within a budget you are comfortable with. Loss limits are also available, automatically pausing your account for the remainder of the limit period once the threshold is reached. Limits take effect immediately when set and require a 7-day cooling-off period to increase.
If you feel you need a break from gaming, pinkpk's self-exclusion tool lets you suspend your account for a defined period — 1 week, 1 month, 3 months, 6 months, or permanently. During a self-exclusion period, you cannot log in, deposit, or place any bets. Permanent self-exclusion is irreversible. We take this commitment seriously for every Pakistani player on our platform.
pinkpk can send you automatic session reminder alerts — every 30, 60, or 90 minutes — so you always know how long you have been playing. Session time limits let you cap your daily or weekly playing hours. When a session limit is reached, the platform will log you out automatically, giving you space to pause and reflect before continuing.
You can opt out of all promotional communications from pinkpk at any time — including PSL season bonus alerts, cricket betting offers, and slot promotions. Once opted out, we will not send you any marketing material until you actively choose to re-subscribe. Transactional messages such as deposit confirmations and withdrawal notifications are unaffected.
Our responsible gaming support specialists are available 24/7 via live chat and email — in both English and Urdu. Whether you need to activate a limit, begin a self-exclusion, or simply talk through your concerns, we are here for you. All responsible gaming conversations are handled with complete confidentiality and zero judgment.
Gaming should be fun. If any of the following signs feel familiar, it may be time to take a step back and seek support
Chasing LossesPlacing bigger and bigger bets after a losing session in an attempt to "win back" money you have already lost — this is one of the most common and dangerous patterns in problem gambling.
Neglecting Sleep & ResponsibilitiesStaying up late to bet on PSL night matches or international cricket, or skipping work, family time, and daily responsibilities because of gaming activity.
Borrowing Money to GambleTaking loans, borrowing from family members, or using money set aside for essential expenses — rent, school fees, groceries — to fund gambling activity.
Irritability When Not PlayingFeeling restless, anxious, or irritable when you are unable to access the platform — particularly during periods when you have set a limit or taken a break.
Hiding Gambling ActivityLying to family members or friends about how much time or money you are spending on pinkpk or other gambling platforms — or hiding bank statements and transaction records.
Needing to Bet More to Feel the Same ThrillProgressively increasing your stake sizes — betting larger amounts on PSL matches or slots — because smaller bets no longer feel exciting or satisfying.
If you are concerned about your own gambling or that of someone you know, contact the pinkpk responsible gaming team at [email protected] — subject line "Responsible Gaming Help". Our team responds within 3–5 minutes during peak hours and within 1 hour at all other times.
Activating self-exclusion on pinkpk takes less than two minutes. The exclusion goes into effect immediately upon confirmation — there is no waiting period. During a self-exclusion, your account is fully suspended: you cannot log in, deposit, withdraw any remaining balance until the exclusion period ends, or receive any promotional communications from pinkpk.
If you choose permanent self-exclusion, your account will be closed and your data will be handled in accordance with our Privacy Policy. Any remaining balance will be returned to your registered JazzCash, EasyPaisa, or bank account after identity verification.
Our system automatically flags any attempt to create a new account during an active self-exclusion period. We take this obligation seriously and will close duplicate accounts immediately.
Access your account via the pinkpk Login page using your registered credentials. If you are having difficulty accessing your account, contact our live chat support team immediately — they can initiate the exclusion on your behalf.
Go to your Account Settings and select the "Responsible Gaming" tab. All limit-setting and self-exclusion tools are located in this section, clearly labelled and accessible without navigating away from the page.
Select from 1 week, 1 month, 3 months, 6 months, or permanent self-exclusion. Read the terms of each option carefully before confirming. Permanent self-exclusion cannot be reversed — this is intentional and in your best interest.
Confirm your selection. Your exclusion takes effect immediately. You will receive an email confirmation to your registered address within 5 minutes. If you do not receive this email, contact support at [email protected] to verify the exclusion is active.
Self-exclusion is most effective when combined with professional support. Consider reaching out to a qualified counsellor or mental health professional to help you build healthier habits around gaming. Our support team can provide general guidance on taking the next step.
All pinkpk limits are applied instantly when set — increases require a mandatory cooling-off period for your protection
| Limit Type | Available Periods | Takes Effect | To Increase / Remove | Status |
|---|---|---|---|---|
| Deposit Limit Max PKR deposited in period |
Daily / Weekly / Monthly | Instantly | 7-day cooling-off period | Active |
| Loss Limit Max net losses in period |
Daily / Weekly / Monthly | Instantly | 7-day cooling-off period | Active |
| Session Time Limit Max hours per session |
Per Session / Daily | Instantly | 24-hour cooling-off period | Active |
| Reality Check Alerts Timed pop-up reminders |
Every 30 / 60 / 90 min | Instantly | Can be adjusted any time | Active |
| Wager Limit Max total bet amount in period |
Daily / Weekly / Monthly | Instantly | 7-day cooling-off period | Active |
| Cooling-Off Period Temporary account pause |
24 hrs / 3 days / 1 week | Instantly | Cannot be shortened once set | Cooldown |
| Self-Exclusion Full account suspension |
1 week / 1–6 months / Permanent | Instantly | Cannot be reversed during period | Active |
To set or modify any of the above limits, log in to your pinkpk account and visit the Responsible Gaming section in Account Settings. Alternatively, contact our live chat team and a specialist will assist you in real time. All requests are processed immediately.
Answer honestly — this is for your benefit only. If you answer "yes" to several of these questions, consider speaking with our responsible gaming team
This self-assessment is not a clinical diagnostic tool. If your answers concern you, please reach out to our support team at [email protected] or consult a qualified mental health professional in your area.
Everything you need to know about staying safe while enjoying pinkpk
Cricket betting and casino gaming at pinkpk should always be enjoyable entertainment — never a financial burden. Use our responsible gaming tools to keep it that way.
21+ only. Gambling can be addictive. Please play responsibly. Full Terms & Conditions apply.